Communications & Engagement Manager (Hybrid Eligible)

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Communications & Engagement Manager (Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Communications & Engagement Manager (Hybrid Eligible)

Job Profile Title
Communications Specialist Senior

Job Description Summary
The Communications and Engagement Manager will be responsible for planning and executing the communications and engagement strategies for the Accelerate Health Equity initiative and the Penn Urban Health Lab (UHL).

The Communications and Engagement Manager will report regularly to and seek guidance from the AHE Project Director and Assistant Director, as well as the Faculty Director and Director of UHL but will function independently in carrying out most responsibilities. Preference will be given to candidates with demonstrable engagement experience and strong writing skills.

Job Description

The Communications and Engagement Manager will be responsible for planning and executing the communications and engagement strategies for the Accelerate Health Equity initiative and the Penn Urban Health Lab (UHL). The Communications and Engagement Manager will report regularly to and seek guidance from the AHE Project Director and Assistant Director, as well as the Faculty Director and Director of UHL but will function independently in carrying out most responsibilities. Preference will be given to candidates with demonstrable engagement experience and strong writing skills.

The Communications and Engagement Manager will manage all engagement activities related to AHE, a citywide initiative bringing together health systems, Independence Blue Cross, and the City of Philadelphia with the goal of reducing health disparities for Black Philadelphians. This involves working closely with an established Steering Committee, including outreach and maintaining engagement, fostering relationships and new partnerships with organizations and potential collaborators, and serving as a liaison for internal and external partnerships. This individual should be passionate about the health of Black communities and familiar with the Philadelphia area.

The Communications and Engagement Manager will work with the Director to develop content and communications associated with the Accelerate Health Equity website, including managing website updates ranging from associated project pages to maintaining a news and events page to updating the Health Equity Dashboard. The Manager will also be responsible for responding to incoming messages and outreach, creating and maintaining newsletters, quarterly reports, and an annual year-in-review document, as well as creating and updating social media feeds for AHE.

Secondarily, the Manager will establish and manage relationships with other communication professionals at Penn Medicine as well as the local media to promote Accelerate Health Equity's work. The Manager will develop strategies to promote and disseminate the AHE's work, achievements, and events via traditional and social media with the goal of ensuring that AHE's work has the greatest impact. Stakeholders who are the intended targets of communications include academic researchers, large healthcare system leaders, payers, policy makers, community organizations, and advocacy groups.

The Communications and Engagement Manager will also be integral in contributing to and implementing the communications plan for the Urban Health Lab (UHL) to facilitate reputation building and enhance stakeholder engagement. The UHL is dedicated to designing and testing individual and community-level interventions to build healthy neighborhoods. The UHL has a focus in urban nature, blight remediation, violence prevention, and structural racism that has impacted Black and Brown communities. Primary responsibilities include: creating digital content, managing UHL social media accounts and website, designing presentations, creating and disseminating newsletters, research and issue briefs, community outreach materials, infographics, and an annual impact report, and evaluating the effectiveness of communications strategies.


Experience developing and implementing engagement strategies and experience interfacing with diverse stakeholders (e.g., patients, families, or community organizations) - required.

Bachelor's degree and 5-7 years of experience or equivalent combination of education and experience required. Master's Degree and 3 to 5 years of experience preferred.

Demonstrated strong writing and editing skills - required.

Experience working in communications, preferably in a health care setting - preferred.

Experience interfacing and directing graphic designers- preferred.

Demonstrated ability to communicate positively, effectively, and professionally with team members, other University employees on an interpersonal level, both verbally and in writing; required.

Responsive service orientation -- positive, "can do" approach to initiatives, problems, and solutions; required

Excellent organizational skills -- able to prioritize work and manage time; required

Strong team orientation with the ability to be flexible with time and independently manage multiple priorities simultaneously; required

Proficiency with website design and "push" vehicles, such as Twitter and LinkedIn; preferred

Position contingent upon funding

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Perelman School of Medicine

Pay Range
$61,046.00 - $95,972.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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