Program Coordinator, ImpactED (Remote Eligible)

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Program Coordinator, ImpactED (Remote Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Program Coordinator, ImpactED (Remote Eligible)

Job Profile Title
Coordinator B

Job Description Summary
The Program Coordinator has a wide range of duties and is responsible for supporting ImpactED's research and evaluation projects, training programs, and overall operations. Primary responsibilities include coordinating data collection, conducting analysis and report writing, monitoring program and session quality, and supporting operational and grant reporting efforts. The Program Coordinator works collaboratively with ImpactED staff and graduate fellows to carry out position responsibilities.

ImpactED takes a collaborative and team-oriented approach to our work. All staff are involved in organizational strategic planning efforts. As a core team member, the Program Coordinator will co-create annual strategic objectives for the organization.

We also work to understand team members' needs and priorities for work-life integration and value flexibility in how work gets done. ImpactED offers flexible work hours and supports creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours and locations.

This is a one-year term appointment.

Job Description

Introduction to ImpactED:

Based in the University of Pennsylvania's College of Liberal and Professional Studies, ImpactED is an evaluation and training center that equips social and public sector organizations with critical skills and data to accelerate social change.

We believe evaluation and training should be responsive to community needs and used to inform continuous improvement and learning. Our approach is designed in partnership with our clients and customized to meet their unique needs. We work to bridge the worlds of research and practice and have a proven track record in helping organizations identify and meet their goals.

ImpactED approaches all of our work with a commitment to our core values of empathy, excellence, and continuous improvement.
  • Empathy: We believe our clients are experts in their work and view each relationship as a true partnership. At the beginning of a project, we take the time to understand our clients' unique needs, structure, and culture so that we can tailor our approach accordingly.
  • Excellence: We believe that data will only accelerate social change if it's both rigorous and relevant. We are committed to ensuring that all of our products and trainings meet high standards and can be used to inform improvement.
  • Continuous improvement: As evaluators ourselves, we walk the talk. We constantly evaluate our practice and use the feedback we collect from clients to improve our own practice.

For more information on how our values inform our commitment to equity, please visit our website - .


Research & Evaluation
  • Coordinate logistics for data collection activities on external evaluation projects (e.g., focus group and interview recruitment, programming and administering surveys in Qualtrics)
  • Analyze qualitative and quantitative data from interviews and focus groups on external evaluation projects
  • Oversee internal evaluation efforts for training programs and events (e.g., uploading data to PowerBI, drafting post session memos to reflect learnings)

Program Management
  • Manage all program communication and materials on course sites
  • Support training logistics for virtual events
  • Support grant management and reporting efforts

Strategy, Marketing & Operations
  • Support with the training and development of ImpactED Fellows
  • Support with content development for ImpactED social media
  • Participate in regular data debriefs and after-action reviews
  • Collaborate with the team to develop and implement annual strategy objectives

  • A bachelor's degree and 2 to 3 years of experience or equivalent combination of education and experience are required. A Master's degree in public administration is preferred
  • Proven time management and organizational skills, with the ability to deftly mange shifting priorities
  • Exceptional written communication skills
  • Ability to work independently and also as a member of a collaborative team, communicating effectively and proactively about deadlines and needed support
  • Ability to learn and become proficient in online databases and platforms (e.g., Google suite, Qualtrics, PowerBI, Salesforce)
  • Familiarity with ImpactED's work in the community
  • Articulated passion for working with mission-driven organizations
  • Commitment to inquiry, reflective practice, and continuous improvement
  • Desire to work with and learn from diverse stakeholders
  • Ability to accept feedback and engage in candid and honest conversations
  • Commitment to producing high quality work to help clients respond to the needs and goals of the community they serve

Start Date:

Anticipated start date is July 2022. This is a one-year term appointment.

Targeted Pay Range: $44,000 - $57,000.

This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Job Location - City, State
Philadelphia, Pennsylvania
Remote Eligible - This position is eligible for a fully remote schedule with all work performed remotely. (Note: Only salaried (i.e., exempt), non-temporary positions are eligible for remote work outside the tri-state area (Pennsylvania, New Jersey and Delaware.)

Department / School
School of Arts and Sciences

Pay Range
$43,919.00 - $66,183.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

To apply, visit

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