IT Manager, Weitzman School of Design

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IT Manager, Weitzman School of Design

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
IT Manager, Weitzman School of Design

Job Profile Title
Information Technology Manager

Job Description Summary
The IT Manager D is a key senior position reporting to the IT Director, responsible for developing the short and long-term technology strategy for the undergraduate Fine Arts and Architecture Departments. They work closely with the Fine Arts and Architecture faculty and staff to manage the highly specialized and diversified technical needs of two departments serving hundreds of students in six state-of-the-art computer labs dedicated to digital video, digital photo, and 3D modeling. They make independent decisions - taking into account recommendations from and the needs of the Fine Arts and Undergraduate Architecture Faculty - regarding purchasing hardware and software, including conducting comprehensive research and reviewing industry trends, evaluating budgetary implications and working in collaboration with the IT Director. The IT Manager D also oversees and manages all of the technical projects, initiatives, and day-to-day computing activities in the 6 computer labs (5 MAC and 1 Windows) mentioned above, including deployment of new systems, hardware, software, and any new technologies. They set policies and procedures, technical standards and methods for IT use and purchasing in Addams Hall, and report to the Director of IT on information systems plans, projects, performance, and related matters. The IT Manager D works with the Sr Systems Administrator to maintain Addams Hall infrastructure, including hardware firewalls, hypervisors and virtual servers. They provide second tier support for issues, including tier 2 support for MacOS and Windows platforms. They are responsible for Mac device administration (currently using JAMF) including any higher-level support.They should be knowledgeable in Linux. They supervise 2 full-time and 1 part-time staff.

Job Description

Responsibilities:
  • Work closely with the IT Director and Fine Arts faculty and staff to develop the short and long-term technology strategy and strategic plans for the undergraduate Fine Arts and Architecture Departments, including conducting comprehensive research and reviewing industry trends, identifying new technologies and innovations, and evaluating financial implications and staff resources. Make decisions about purchasing new and retiring old hardware, software and new technologies. They manage JAMF and oversee the Apple DEP process.
  • Manage all IT projects for Undergraduate Fine Arts and Undergraduate Architecture, including deployment of new systems, hardware, software, and any new technologies in Addams Hall (including the 6 computer labs mentioned above). Deploy resources to support a diverse range of projects, monitor projects' progress, and ensure accountability. Supervise two full-time and one part-time staff.
  • Develop and implement, policies and procedures, technical standards and methods for the Fine Arts and Undergraduate Architecture departments in Addams Hall.
  • Work closely with the IT Director to develop and monitor the hardware and software budgets for the graduate and undergraduate Fine Arts and undergraduate Architecture departments, including making financial decisions regarding server hardware and configuration.
  • Provide Mac OS Administration (JAMF), Windows administration (DHCP and MDT support).
  • Provide Tier 2 technical support to other IT staff.
  • Participate on and lead (as appropriate) on-campus wide project teams, task forces and user-group meetings.
  • Perform additional duties as assigned.



Qualifications:

​Bachelor's degree required with a minimum of 3 years experience or equivalent combination of education and experience; 5 - 7 years of experience preferred. They should be knowledgeable in Hypervisor; Mac Environments; Macintosh Hardware; Mac OS; Mac OS X Development; Microsoft Windows; OS Administration; Windows Platforms and Linux. They should have a minimum of 2-3 years people management experience.

Working Conditions:

Office, library, computer room

Physical Effort:

Typically sitting at a desk or table

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Design

Pay Range
$59,703.00 - $132,459.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Meyerson-Hall/IT-Manager--Weitzman-School-of-Design_JR00045710

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