Communications Manager, Center for High Impact Philanthropy

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Communications Manager, Center for High Impact Philanthropy

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Communications Manager, Center for High Impact Philanthropy

Job Profile Title
Marketing Coordinator B

Job Description Summary
The Communications Manager is responsible for implementing strategies to promote the Center for High Impact Philanthropy's research and educational programs to its key audiences and the public at large. Duties include: front-end development and content management of Center website and digital assets (video/audio); managing Center social media accounts (Twitter, Facebook, LinkedIn, Instagram, etc.); and tracking indicators of Center progress. In addition, this position will be responsible for creating visual documents and collateral (e.g. PowerPoint slides, digital publications, advertisements and graphics) to support Center events and educational programs. The Communications Manager reports to the Director of Knowledge Management & Marketing (DKMM).

Position is contingent upon funding.

Job Description

Manage Center website and social media accounts. Execute front-end design, develop new pages and features within the WordPress platform, identify needed upgrades, and conduct ongoing maintenance. Create/write and post new content (e.g., public guidance, event calendar updates and news items), responding and engaging followers. Develop and implement strategies to improve functionality and accessibility of content for Center audiences (e.g. use of images and multimedia, etc.). Supervise and train student workers in creation and monitoring of social media posts and updates of marketing lists.

Creating communications and marketing material aligned with the content and marketing plan, and consistent with Center's brand/identity. This will include designing visual documents in digital and print format, digital marketing collateral, PowerPoint slides for events and presentations, display ads for social media to support center initiatives. Produce and edit audio and video for funder education programs, YouTube channel, social media, and podcasts. Serve as editorial assistant on printed materials, proofreading copy, gathering assets, and coordinate print traffic and web production schedules with director of knowledge management and marketing, writers, program managers, editors, and designers.

Provide marketing and logistical support to 20 - 40 Center web and in-person events and programs per year. Examples include developing media and contact lists; researching and developing proposals for panels, keynotes and other speaking opportunities; planning creating, and buying social media campaigns to support them. For Center-hosted events, serve as staff liaison to relevant vendors, providing back-up support to Director of Knowledge Management and Marketing.

Conducting market and audience research for Center initiatives and communications using Google Analytics', Salesforce, Mailchimp, and additional tools. Based on findings, work with Director of Knowledge Management and Marketing and Board of Advisors Subcommittee to identify, develop, and implement communications strategies, messages, and media to reach them.

Monitor and track indicators of the Center's progress (e.g., press and media inquiries and hits, social media engagement, and website analytics), compiling findings into reports (i.e. PowerPoint slides and charts, along with written documents) and recommendations for review by directors. Methods for monitoring include Sprout Social, Google analytics, and Salesforce reporting.

Other duties as assigned.

Qualifications: Bachelor's degree and 3-5 years of experience or equivalent combination of education and experience are required.

Working Conditions: Office, library, computer room.

Physical Effort: Typically sitting at a desk or table.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Social Policy and Practice

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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