Assistant Director, Graduate Student Center

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Assistant Director, Graduate Student Center

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Assistant Director, Graduate Student Center

Job Profile Title
Coordinator B

Job Description Summary
Responsible to support a portfolio of School/Center programs, for completing all required program details and providing the highest level of service to faculty, staff and program participants. This position is responsible for coordination of all program materials, classroom set up, and program websites using key operating systems. The coordinator will respond to participant questions in advance of programs, welcome groups at registration, give announcements of essential information at the start of program and communicate critical information throughout the week. The coordinator will promptly and appropriately respond to all client and faculty requests. The coordinator will work with program managers and program directors during the planning process and will work with the highest level of professionalism in an independent, self-directed manner. Coordinator will complete tasks in accordance with standard operating procedures to ensure a seamless, high quality program delivery.

Job Description

The Graduate Student Center Assistant Director assists with management and development of academic and professional development programming and resources to support 14,000+ graduate and professional students. Manages Center communications, including the website, newsletters, social media, and related technologies. Assists the Director in resource creation and dissemination. Manages large-scale activities out of the Graduate Student Center, including graduation functions.

Reporting to the Director and working closely with partners across the university, the Assistant Director will oversee a team of graduate fellows to develop, implement, and evaluate student-focused graduate student life programming and resources to support 14,000+ graduate and professional students. The Assistant Director also oversees and manages programming, resources, and outreach for new graduate and professional students. The Assistant Director will work closely with the Director to support successful implementation of strategic initiatives and special projects. The Assistant Director also assists with planning and executing large-scale activities out of the Graduate Student Center, including graduation activities, awards ceremonies, and receptions.


  • Program planning, implementation, and evaluation.
    Assist with developing and coordinating graduate life programming for 14,000+ graduate and professional students. Develop and implement new programming. Facilitate or assist with ongoing student life and wellness programs and initiatives. Collaborate with other campus centers and departments to create targeted programming for graduate and professional students, in line with programmatic area goals.
  • Supervise a team of 3-4 Graduate Student Fellows
  • Manage University-wide new student orientation and support for incoming graduate and professional students, to supplement programming in schools and degree programs. This includes managing Thrive at Penn Canvas courses, developing and updating new student resources, and coordinating with school partners to support students as they transition to graduate life at Penn.
  • Coordinate and/or assist with large-scale events, including graduation activities, receptions, and resource fairs.
  • Support the Grad Center Director on programming and operations. Assist with strategic outreach in support of special projects and initiatives.
  • Oversee programming budget related to assigned duties.
  • Solicit and analyze feedback from students as part of regular reporting and use data to refine programs and outreach.
  • Other duties and responsibilities as assigned.


BA/BS required, Master's degree in academic discipline preferred; plus 2-3 years related experience or equivalent combination of education and experience. Experience working with graduate and professional students, preferably in an administrative or professional role. Ability to work collaboratively and effectively with students, faculty, and administrative partners. Strong communication and interpersonal skills, with a sensitivity to the needs and concerns of diverse groups of students. Demonstrated experience in developing, administering and assessing programs, workshops, or similar events. Must have outstanding writing and presentation skills and a high level of organization and project management skills. Preference will be given to candidates with demonstrated supervisory, budgetary and facility management skills; all candidates will be expected to follow all University procedures and protocols in these and other administrative areas. Assistant Director must be able to work flexible schedule that include some evenings and weekends.

Working Conditions
Office, library, computer room

Physical Effort
Typically sitting at a desk or table.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Provost's Center

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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